Customer Service Representative
Customer Service Representative
Job Description:
Provide detailed customer support for highly specialized industrial products.
Typical duties include:
• Professional handling of customer communication -- both phone and electronic
• Independent handling of incoming customer orders.
• Coordination with all departments regarding orders.
• Immediate and effective handling of customer complaints
• Active involvement with accounts receivable
This is a full-time, in-office position offering excellent benefits including healthcare, PTO, and 401K (among others).
Job Requirements:
Proficient with basic computer programs
Strong skills in data entry and typing
Must have excellent communication skills
Good problem solving/reasoning skills