Customer Service Representative

Job Description:

Provide detailed customer support for highly specialized industrial products.

Typical duties include:

• Professional handling of customer communication -- both phone and electronic

• Independent handling of incoming customer orders.

• Coordination with all departments regarding orders.

• Immediate and effective handling of customer complaints

• Active involvement with accounts receivable

This is a full-time, in-office position offering excellent benefits including healthcare, PTO, and 401K (among others).  

Job Requirements:

Proficient with basic computer programs

Strong skills in data entry and typing

Must have excellent communication skills

Good problem solving/reasoning skills